Successfully building an internal program requires a department staffed with fulltime, dedicated resources whose primary focus should be in building the continuous improvement program. Almost all the companies that are recognized globally as leaders in continuous improvement have a quality or...

In order for any company to reach the ultimate frontier of efficiency and effectiveness, and in order to deliver according to customer expectations in the best possible manner (lower costs, high quality, high speed) it needs to have a continuous improvement program that will ultimately make...

In a previous post we discussed when it makes more sense to build an internal capability versus hiring an external consultant. As we now know, a sustainable continuous improvement program requires the right corporate infrastructure in place that can support and build the continuous improvement...

Here is the set of steps that needs to be put in place in order to have a truly performing CI initiative in an organization:

1. Selecting the right people to run your LSS program: This step will truly make or break your LSS journey. As we all know, truly talented people suited for Lean...

The final set of steps that needs to be put in place in order to have a truly performing CI initiative in an organization

1. Selecting the right people to run your LSS program: This makes or breaks your LSS journey. As we all know, truly talented people suited for Lean Six Sigma are...

Change in Leadership Direction:

Businesses, at times need to change direction and continuous improvement initiatives in those times may take a back seat. This is commonly seen when a company is going through a crisis. A very common example is falling market share associated with decrease in...

I might not know you, but I bet you’re already a better leader than you think you are.

Think of what you love being outside of work: musician, parent, artist, sibling, fisherman, volunteer, spouse, gardener, best friend, marathon runner…

How do people describe you when you’re...

Poor Change Management:

We have looked at the importance of change management to successful continuous improvement programs in previous posts. Any successful continuous improvement initiative needs significant change management. The reason Lean was so successful at Toyota was because of the...